Ground, expedited, and LTL freight options for every order size, from a single seal kit to a full pump assembly, shipping from US warehouses and authorized manufacturers.
Many items ship directly from the manufacturer, so ship dates vary by product. We confirm your expected ship date by email after we review your order, and send tracking the moment it ships.
Transit times are carrier estimates for standard ground after your order ships and are not guaranteed. Your ship date depends on where the item ships from and is confirmed by email after order. Hover over any state for details.
Transit estimates are for standard ground shipping on business days after your order ships and do not include weekends or holidays. Actual transit may vary with carrier conditions. Expedited options are available at checkout.
The right shipping option for every order, whether it's small parts or a full pump assembly.
Most parts and smaller pumps ship via UPS or FedEx Ground. Tracking provided for every shipment. Typically 1-7 business days in transit after your order ships, depending on your location.
Pumps over 150 lbs and large orders ship palletized via common carrier. Curbside delivery standard, with liftgate and inside delivery available. We handle all freight coordination.
Expedited and next-day air options cut transit time after your order ships and are available at checkout. If you have a hard deadline, call us at 1-800-810-1053 before you order and we will tell you what is possible.
Many Lutz pumps and motor assemblies exceed 150 lbs and require LTL freight. We handle freight logistics daily and know how to get heavy equipment to you intact.
Pumps and assemblies over 150 lbs ship via LTL freight carrier
All freight shipments are palletized, banded, and shrink-wrapped for protection
Curbside delivery is standard. Liftgate and inside delivery available at checkout
Freight costs calculated at checkout with no hidden fees or surprise surcharges
Tracking number provided for every shipment, including freight
Inspect all deliveries before signing. Note any visible damage on the BOL
Need a freight quote before ordering?
Call us at 1-800-810-1053 or request a quote online and a pump expert replies by email or phone.
Orders are reviewed on business days, Monday through Friday. Items stocked in our warehouse are picked and shipped from there; items that ship from the manufacturer are ordered the same business day and follow the manufacturer's lead time. We confirm your expected ship date by email.
You'll receive a shipping confirmation email with tracking information when your order ships.
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. We partner with major carriers including UPS, FedEx, and regional LTL freight companies to offer the most competitive rates.
For LTL freight shipments, you'll see an itemized freight cost at checkout. Additional services like liftgate delivery and inside delivery are available as add-ons.
Every order receives a tracking number, whether it ships via ground, expedited, or LTL freight. Tracking information is emailed to you and available in your account dashboard at any time.
You can also track your order using your order number and email address.
Before signing for any delivery (especially LTL freight), inspect all packages for visible damage. If damage is found, note it on the carrier's Bill of Lading (BOL) and take photos.
Contact us within 48 hours of delivery at 1-800-810-1053 or [email protected] so we can file a freight claim.
We ship to all 50 U.S. states, including Alaska and Hawaii (additional shipping charges and transit time apply to AK & HI).
We do not currently offer international shipping. If you're located outside the United States and need Lutz pumps or parts, please contact us directly and we'll do our best to help find a solution.
Ship dates depend on where the item ships from. We confirm your expected ship date by email after we review your order, and tell you right away if it changes. Special-order and custom items carry the manufacturer's lead time.
You're free to cancel any item at no charge before it ships.
To get your order to you as quickly as possible, items may ship in separate packages or from different locations. You'll receive tracking information for each shipment. You won't be charged additional shipping for split shipments.
Ship Date Confirmed
We confirm your expected ship date by email after order review, and tell you if it changes.
Proper Packaging
Every shipment is properly secured and palletized when needed. Industrial pumps require industrial packaging, and we don't cut corners.
Upfront Pricing
Shipping costs are calculated at checkout before you pay. The price you see is the price you pay.
Real-Time Tracking
Every shipment, ground or freight, gets a tracking number so you know exactly where your order is.
Phone Support
Have a shipping question? Call us and talk to a real person who can give you a direct answer.
Damage Claims Handled
If something arrives damaged, note it on the delivery receipt and call us within 48 hours. We help you file the carrier claim.
Secure Checkout
Tracking on Every Shipment
100% OEM Guaranteed
Live Expert Support