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Whether you need a quote, tech support, or just have a question, our Lutz pump experts are ready to help.
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Talk to a Lutz Expert
Sizing, selection & troubleshooting help
Frequently Asked Questions
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Absolutely. We are an authorized Lutz PumpCatalog distributor. Every pump and part we sell is 100% genuine OEM from Lutz PumpCatalog.
Our Lutz pump experts can help you with sizing and selection. Call 1-800-810-1053 or send us a message and we'll get back to you quickly.
We carry many Lutz models that aren't listed on the site yet. Submit a message through this page or call us at 1-800-810-1053 and we'll help you find what you need.
Most in-stock items ship the same business day when ordered before 2 pm EST. Standard delivery typically takes 3-5 business days depending on your location.
Log in to your account and go to "My Orders" under the My Account section. From there you can view your invoice, print it, or save it as a PDF. Once your order ships, a tracking link will appear on that same page.
Returns are generally accepted within 30 days of delivery for unused items in original packaging; the manufacturer's return terms and restocking fee for the product apply. An RMA is required before shipping anything back. See the Returns Policy page for the full process.
Yes. Our expert team provides pre-sale sizing help and post-sale troubleshooting support. Call or send a message anytime.