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Sizing, selection & troubleshooting help
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Absolutely. We are an authorized Lutz PumpCatalog distributor. Every pump and part we sell is 100% genuine OEM from Lutz PumpCatalog.
Our Lutz PumpCatalog experts can help you with sizing and selection. Call 1-800-810-1053 or send us a message and we'll get back to you quickly.
We carry many Lutz PumpCatalog models that aren't listed on the site yet. Submit a message through this page or call us at 1-800-810-1053 and we'll help you find what you need.
Most in-stock items ship the same business day when ordered before 2 pm EST. Standard delivery typically takes 3-5 business days depending on your location.
Log in to your account and go to "My Orders" under the My Account section. From there you can view your invoice, print it, or save it as a PDF. Once your order ships, a tracking link will appear on that same page.
We accept returns within 30 days of delivery for unused items in original packaging. A 25% restocking fee applies to non-defective returns. Defective or damaged items are returned at no cost to you. Contact our support team to initiate a return.
Yes. Our expert team provides pre-sale sizing help and post-sale troubleshooting support. Call or send a message anytime.